"Thank you, Jane for the very professional way you managed the sale of our home.  We are residents of Pennsylvania, so, out of necessity, you handled many of the details that we would otherwise do including the preparation of the house and grounds for sale.  You selected qualified people to do the work, including painting, stagers and gardeners and saw to the work getting done in a timely manner.  You kept us fully informed of the progress and always called when you said you would.